"On Crisis" Podcast

Joanna Doven, our trailblazing CEO, has launched the new “On Crisis” podcast covering all things crisis communications.

A NEW LISTENING EXPERIENCE FOR EXECUTIVES
& PR PROFESSIONALS

From real estate to retail, education to energy and of course, politics, there’s one ubiquitous challenge all sectors face: how to skillfully navigate a crisis. In the age of ‘fake news,’ political discord, lightning-fast news cycles and social media shaming, it’s essential that all businesses understand crisis communications and have a plan in place.

On Crisis is a podcast created and hosted by Joanna Doven, one of the U.S.’s youngest big city mayoral press secretaries, having served with Mayor Luke Ravenstahl from 2007-2013. Doven led communications for the 2009 G-20 Economic Summit and 2013 founded a public relations firm, Premo Consultants. She has since helped some of the world’s largest companies, educational institutions and regional nonprofits navigate employee scandals, reinvent their brands, and glide through turbulent partisan backlash. Doven guest lectures at her alma mater, Carnegie Mellon, and serves as a guest talk show host on KDKA Radio, the world’s first radio station.

On Crisis features Doven talking with leaders whose experiences with crisis management run the gamut from skillful leadership that led to better brand recognition to those whose mistakes resulted in dire consequences for the brands they serve. Doven unearths behind-the-scenes stories of real-time decision-making to take listeners inside the crisis, providing helpful takeaways that can be applied to any business plan. On Crisis also explores executives’ ‘aha’ moments, when personal crises helped spawn new perspectives and led to meaningful reinvention.

AN ALL-STAR CAST

  • Episode 1 w/ Veteran Pulitzer Prize-Winning Journalist Rich Lord
    • News will always flow to a crisis, but what happens when there’s less seasoned reporters to discern real news from fake news? Joanna Doven sits down with Pulitzer Prize-winning reporter Rich Lord about the changing media landscape and what that means for managing news media during crises. From falsehoods that catch fire, to why reporting is a lot like baseball, the two go back to 2006 when Luke Ravenstahl became the youngest big city mayor. It was a time of tumult, as Lord explains, “you had a mayor get sick, a mayor pass away, and a young mayor emerge… and at that time there were about a dozen reporters focused on the city beat at one time, a different atmosphere than you have today. Now, the two talk about the ruptuous change in information flow. Before, there was one set of facts from which everyone was debating and that came from the daily newspapers. Now, as newspapers dissipate and social media has emerged, it seems that when Americans are debating something they’re no longer debating from the same collection of facts.” In this inaugural episode, you’ll learn top strategies on how to adapt to this new reality during crises by being more aggressive in telling your side of the story.
  • Episode 2 w/ Clearstead Senior Managing Director Mike Shebak
    • Since the COVID-19 pandemic swept the globe, financial markets have been in a “crisis of clarity” and financial advisory firms have been thrust into an uncomfortable dual role: becoming both financial and crisis communication experts. We talk with Mike Shebak, senior managing director of Clearstead, one of the largest independent financial advisory firms in the Midwest, on how they pivoted their firm from not just managing nearly $25 billion in client assets, but setting daily steadfast client communications that quelled fears and created opportunities to foment even stronger client relationships.
  • More great guests to come!

“ON CRISIS” CLIP: JOANNA AND RICH LORD TALK FAKE NEWS AND THE NEW MEDIA LANDSCAPE

LISTEN TO “ON CRISIS” BELOW

LISTEN TO “ON CRISIS” BELOW

LISTEN TO “ON CRISIS” BELOW

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